Last updated: October 29, 2026
Ten4 Shop (ten4.shop) is operated by Tend 2 Services, LLC, a South Carolina company (“we,” “us,” “our”). This policy explains what information we collect when you visit or buy from our store, how we use it, and the choices you have.
Information we collect
- Order information: your name, email address, phone number (if you provide it), shipping and billing address, and the items you order.
- Payment information: payments are processed by Stripe. Your full card number is entered directly with Stripe and is never stored on our website. We only see limited details such as the card brand and last four digits.
- Account information: if you create an account, your login details and order history.
- Technical information: your IP address, browser type, device information, and pages visited, collected through cookies and similar tools that keep your cart working, prevent fraud, and help us understand how the store is used.
How we use your information
- To process, print, ship, and deliver your orders.
- To send order confirmations, shipping updates, and replies to your questions.
- To prevent fraud and keep our store secure.
- To improve our products and website.
- To meet legal, tax, and accounting obligations.
We only send marketing emails if you choose to receive them, and you can unsubscribe at any time.
Who we share it with
We do not sell your personal information. We share it only with service providers that help us run the store, including:
- Stripe: payment processing, including card, Apple Pay, Google Pay, Cash App Pay, Klarna, Link, and Amazon Pay.
- Printful: printing and shipping your order, which requires your name and shipping address.
- Shipping carriers: delivering your package.
- Our hosting provider (Bluehost) and WooCommerce/WordPress: running the website.
We may also share information when the law requires it, or to protect our rights and prevent fraud.
Cookies
Our store uses cookies to remember your cart, keep you signed in, and process payments securely. You can block or delete cookies in your browser settings, but the cart and checkout may not work without them.
How long we keep information
We keep order records for as long as needed to fulfill orders, handle returns, and meet tax and legal requirements. After that, we delete or anonymize the information.
Your choices and rights
You can ask to see, correct, or delete the personal information we hold about you, or opt out of marketing emails. Depending on where you live, you may have more rights under your state’s privacy laws. To make a request, contact us using the details below.
Security
Our site uses SSL encryption, and payments are handled by Stripe, a PCI-compliant processor. No method of transmission over the internet is 100% secure, but we take reasonable steps to protect your information.
Children
Our store is not directed to children under 13, and we do not knowingly collect information from them.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it was last changed.
Contact us
Ten4 Shop, operated by Tend 2 Services, LLC, South Carolina, USA. For privacy questions or requests, email us at info@tend2services.com or visit our Contact page.
